Where Caribbean Heat Meets California Soul

Welcome to Fiya Magic, a product line by Fiya Spice Caribbean. By purchasing or using our products, you agree to the following Terms and Conditions:

1. General Information

Fiya Magic products are sold exclusively through our official website, in-store locations, or authorized retailers. Unauthorized resale of our products is strictly prohibited.

2. Product Use

Our sauces and seasonings are intended for culinary use only. Customers are responsible for reviewing ingredient lists for potential allergens. Fiya Spice Caribbean is not responsible for improper use, including but not limited to misuse, allergic reactions, or failure to follow product instructions.

3. Pricing and Payments

• All prices are listed in U.S. Dollars (USD) and are subject to change without notice.
   
• Payment is required at the time of purchase.
   
• We accept major credit/debit cards and other payment methods as specified at checkout.
   

4. Shipping and Delivery

• Orders are processed within 3–5 business days.
   
• Delivery timelines may vary depending on shipping method and destination.
   
• Fiya Spice Caribbean is not responsible for delays caused by carriers, customs, or unforeseen circumstances.
   

5. Returns and Refunds

• Returns are only accepted for products that arrive damaged or defective.
   
• Claims must be submitted within 7 days of delivery by contacting us at info@fiyaspice.com with proof of purchase and photos of the issue.
   
• All other sales are final.
   

6. Limitation of Liability

Fiya Spice Caribbean shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our products. Our liability is limited to the purchase price of the product in question.

7. Intellectual Property

All content, including branding, logos, product names, packaging, and website materials, is the intellectual property of Fiya Spice Caribbean and may not be reproduced, distributed, or used without prior written consent.

8. Privacy

We respect your privacy. Customer information is used solely for order fulfillment and communication in accordance with our Privacy Policy. We comply with applicable data protection and privacy laws.

9. Modifications

Fiya Spice Caribbean reserves the right to update or modify these Terms and Conditions at any time without prior notice. Updates will be posted on our website and will apply to all subsequent purchases.

10. Governing Law

These Terms and Conditions are governed by the laws of the State of California. Any disputes shall be resolved in the state or federal courts located in Contra Costa County, California.

By purchasing Fiya Magic products, you confirm your acceptance of these Terms and Conditions.

For questions or concerns, please contact us at info@fiyaspice.com.